Johan van der Merwe, Mayoral committee member for finance
The City of Cape Town asks residents to help prevent damages and loss across the city.
There is nothing as valuable to a local government as residents taking an active role in their communities. One of the practical ways in which residents can assist is to report theft, vandalism, damage or other potentially problematic issues relating to the City of Cape Town’s property and infrastructure before they lead to greater damage and loss. Prevention is key.
The City’s insurance department deals with many claims and in many instances these claims could have been avoided.
We urge residents to report potholes on the road surface and uncovered manholes – especially because in our experience, the most common and unfortunate incidents of loss and damage being claimed for are as a result of such unreported cases.
And any vandalism of City infrastructure, should be reported.
Residents may call the City on 0860 103 089 or send an SMS to 31373 for water and sewer faults or SMS 31220 for electricity faults to obtain a reference number as proof of your case being reported.
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