Gertrude Swartz, of Belhar, is this week’s Tygerberg Hospital Covid-19 hero.
The hospital’s Hero Amongst Us Campaign highlights the work of inspirational staff during the pandemic.
Part of Ms Swartz’s work as an admin officer in the hospital’s emergency department involves admitting and attending to walk-in patients, issuing patient folders and dealing with payments. She said under Covid-19 there had been strict hand hygiene, especially when dealing with patient folders.
It had been hard for some staff to adapt to the new norm of personal protection equipment (PPE) and temperature checks, “but these were challenges that we overcame,” she said.