Five areas in the northern suburbs are up next for the upgrading of households’ prepaid electricity meter box.
The City will be rolling out new meter boxes in Brackenfell, Kraaifontein, Kuils River, Vredekloof and Avalon Estate in Durbanville from Thursday September 1 to Sunday October 30, the City said in a statement.
The software for all meters in the country will expire in 2024. The software will need to be upgraded, and customers who don’t sign up for the upgrade won’t be able to recharge, and they risk being without electricity.
The City is taking a phased approach that begins in Airport/Crossroads, Bishop Lavis, Delft, Elsies River and Gugulethu between July and August.
From there the project will head to the northern suburbs, the City said.
The City added that customers in specific areas will receive two update codes with their purchase when their time comes.
“Please give us some time to reach your area and wait until you see the codes with your purchase. Eligible customers will notice they are due for the update when they make a purchase and see the update codes,” the City said.
The City said software updates will not have any bearing on the user’s electricity usage. “If a resident suspects that their meter may be faulty, they are encouraged to contact us,” the City said.